A Word About Our Products: Here at Shur-Co we take pride in manufacturing the highest quality
products possible. Our staff and engineers are constantly researching and innovating new ideas to
update our current products and developing new products.
PRIVACY POLICY: When you make a purchase from our site, you provide your name, address, phone
number, e-mail address, and credit card information. We use this information to process your orders
only. We will not knowingly provide your name to any source outside of Shur-Co. Inc. Our secure
servers attempt to protect the information using advanced encryption and firewall technology. In
order to most efficiently serve you, credit card transactions and order fulfillment are handled by
reputable third-party banking and distribution institutions. They receive the information needed to
verify and authorize your credit card and to process your order. They are under strict obligation to
keep your personal information private.
TERMS OF USE:
Orders: All orders are subject to written acceptance by Shur-Co., whose corporate office and mailing
address is PO Box 713, 2309 Shur-Lok St., Yankton, South Dakota, 57078-0713. Price and availability
information is subject to change without notice.
Payment Options: We accept Visa, MasterCard, Discover/Novus. To open a credit account with
Shur-Co, please call us direct at 1-605-665-6000 or toll free 1-800-474-8756.
Taxes: We are required by law to collect sales tax on products shipped to states where we have
outlet stores. If tax exempt: a copy of your tax exempt certificate must accompany your order.
Please call us at 1-605-665-6000 or 1-800-474-8756 for further information. Shur-Co. has locations
in the following states: North Dakota, South Dakota, Iowa, Ohio, Illinois, Colorado, Oklahoma, Texas. Tax will also be collected on products shipped to Minnesota.
Shipping: We are currently unable to ship orders outside the US via our web-site.
For orders outside the US please call us at 1-605-665-6000 or 1-800-474-8756 to order
direct. Please allow five business days for stocked items plus transit time; non-stocked items will be shipped within six to 10 business days. Shipping charges are based upon locations and vary by product. All orders will be shipped F.O.B. Shur-Co., Yankton, SD. Items that do not meet UPS size and weight requirements will be shipped via common carrier. Orders with large items such as steel tubing may be packaged separately. All other shipments will be made via UPS Ground. Other shipping options are available. Please call us at 1-605-665-6000 or 1-800-474-8756 for different shipping options.
Claims for Shortages must be made within 10 days of receipt. Claims for damages or loss in transit
must be made with the carrier. There will be no collect calls accepted. To ensure delivery of items,
we must have your full street address, city, zip code and telephone number. When you receive your
shipment, examine the carton(s) carefully. Be sure you have all the cartons listed on the delivery
receipt. If a carton is damaged, open it and inspect the contents before signing for delivery. If
merchandise is damaged, describe the damage on the truck delivery receipt. Failure to document
damaged or missing merchandise on the delivery receipt releases the freight carrier of ALL liability,
as a result, repairs or replacements will be the customer's responsibility.
Warranty: Shur-Co warrants that all new products are free from defects in material and workmanship.
This warranty is effective if the product is properly installed and used for the purpose intended and
applies to the original buyer only. Shur-Co's obligation under this warranty is limited to
repairing or at its option, replacing any part that is returned, transportation prepaid, to
Shur-Co., Yankton, SD, if the product is, in our judgement, defective. All materials returned
without prior authorization will be refused. Shur-Co shall not be liable or responsible to
supply or pay labor to replace any part found defective, nor shall it be liable for any damages
of any kind of nature, to person, product, property, or downtime. There are no warranties for
products that have been repaired, altered, modified, subjected to misuse, negligence, accident or
ordinary wear and tear. Shur-Co will not honor warranty claims if Non-Genuine Parts are utilized.
Return Policy: All sales are final. All returns for warranty must be accompanied by a Return
Merchandise Authorization number (RMA#) to insure proper credit. Call our customer service number
1-800-474-8756 to receive an RMA number. Transportation charges must be prepaid on returned
warranty goods. C.O.D. returns will not be accepted. Upon confirmation of deficiencies by
inspection, the merchandise will be corrected and returned prepaid, or purchase price credited
if under warranty. All other returns are subject to a 15% restocking fee. Any deviations to above
merchandise returns must be pre-approved. Prices, product listing, line drawings, catalog, sizes,
weights, and manufacturing details are subject to change without notice. If returns are scheduled
to be picked up by Shur-Co. no storage charges will be paid by Shur-Co. prior to pickup. Shur-Co
will pickup the merchandise at its earliest convenience. No person is authorized to modify the
forgoing conditions of sale whatsoever. Please contact our customer service department at
1-605-665-6000 or 1-800-474-8756 for further information.
Security: Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that
works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0
and above), and AOL (AOL 3.0 and above). This technology attempts to safeguard your personal
information. We do not sell your personally identifiable information to others.
By using this site, you agree to these terms of use. Shur-Co. reserves the right, at any time,
to modify, alter, or update these terms, and you agree to be bound by such modifications,
alterations, or updates.
